#Human-computer interaction
#Computer-mediated communication (CMC)
#AI-mediated communication
#Responsibility attribution
#Remote workplace
#Mixed-methods (quantitative and qualitative methods)
I am Chi-Lan Yang (楊期蘭/ヤン チーラン), an assistant professor doing Human-Computer Interaction (HCI), Computer-Supported Cooperative Work and Social Computing (CSCW) research at the Graduate School of Interdisciplinary Information Studies at the University of Tokyo, Japan. My research employs concepts/theories and research methods from the field of psychology and communication to address information science research questions.
My recent research focuses on exploring how people express themselves and perceive others through the mediation of intelligent information technology for the purpose of (1) being reflexive about self in a mediated interaction, (2) building and maintaining different types of social connections and (3) facilitating meaningful interaction. You can find more information here.
Apart from research activities, I explore a different world by reading novels, writing popular science about HCI topics, sketching, searching for hot springs in Japan ♨️ and watching Korean dramas.
For prospective students: Thank you for finding me here! I could not supervise any students in my current position, but I collaborate closely with the Cyber Interface Lab and the Interactive Intelligent Systems Lab at the University of Tokyo. If you find our research topics interesting, please contact the PI of those labs directly. We may have a chance to work together.
MORE ABOUT ME ...
I have been trained as an HCI (Human-Computer Interaction) researcher from the Institute of Information Systems and Applications (ISA) at National Tsing Hua University in Taiwan since 2015.
In the past few years, I have been collaborated with and advised by Prof. Hao-Chuan Wang from the Department of Computer Science at UC Davis since 2014. I was also co-advised by Prof. Chien-Wen (Tina) Yuan since 2017. We worked together on exploring the topic of computer-mediated knowledge transfer and knowledge sharing.
Before stepping into the world of HCI, I received a Bachelor’s degree in Psychology from National Cheng Kung University and had been conducting cognitive science research as a research assistant at the Institute of Cognitive Neuroscience at National Central University in Taiwan.
Broadly speaking, my research interests lie in the intersection of computer-mediated communication, computer-supported cooperative work and social computing. The overall goal of my research is to better understand how intelligent information technologies shape human cognition and behavior individually and collectively. Currently, I am working on exploring how different types of social cues shape people's perception of their remote counterparts and the attribution process when people have social interactions online (e.g., video call, text chat, audio chat, social virtual reality)
During my Ph.D., I was mentored by Prof. Takuji Narumi (advisor) and Prof. Hideaki Kuzuoka (co-advisor) at the Cyber Interface Lab, the University of Tokyo. My doctoral research explores and supports remote communication among distributed members in workplaces through CMC technologies. Specifically, we found that various online social cues, including un/available cues, online representation, contextual information, and technical issues, can influence how people form impressions of their remote colleagues, especially their weak ties. The overall goal of this line of research is to reshape the attribution process between remote interlocutors and better support online relationship building by designing computer-mediated communication (CMC) technologies. [Project page] : )
Other than doing research, I also spend some time writing Chinese articles to introduce HCI/CSCW (Computer Supported Cooperative Work and Social Computing) research to the general audiences. Take a look here. Also, I sometimes sketch to express my feeling and observation of my daily life.
(Last updated: 2022/04)
Research Projects
For the full list of publications, please check Google Scholar : )
(Last updated: 2025/01)Understanding and Supporting Peer Review Using AI-Reframed Positive Summary
Chi-Lan Yang, Alarith Uhde, Naomi Yamashita, Hideaki Kuzuoka
[PDF coming soon] (Full paper to appear in ACM CHI'25)
#AI-mediated communication #peer feedback #critique reception #cognitive reframing/reappraisal #motivation
Timing Matters: How Using LLMs at Different Timings Influences Writers’ Perceptions and Ideation Outcomes in AI-Assisted Ideation
Peinuan Qin, Chi-Lan Yang, Jingshu Li, Jing Wen, Yi-Chieh Lee
[PDF coming soon] (Full paper to appear in ACM CHI'25)
#AI-assisted creativity #idea fixation #idea expansion #credit attribution #autonomy
Beyond the Dialogue: Multi-chatbot Group Motivational Interviewing for Premenstrual Syndrome Management
Shixian Geng, Remi Inayoshi, Chi-Lan Yang, Zefan Sramek, Yuya Umeda, Chiaki Kasahara, Arissa J. Sato, Simo Hosio, Koji Yatani
[PDF coming soon] (Full paper to appear in ACM CHI'25)
#Group therapy #multi-agent #motivational interviewing #chatbot #mental health #social learning
Understanding and Supporting Formal Email Exchange by Answering AI-Generated Questions
Yusuke Miura, Chi-Lan Yang, Masaki Kuribayashi, Keigo Matsumoto, Hideaki Kuzuoka, Shigeo Morishima
[PDF coming soon] (Full paper to appear in ACM CHI'25)
#AI-mediated communication #Impression formation #agency
Shixian Geng, Ginshi Shimojima, Chi-Lan Yang, Zefan Sramek, Shunpei Norihama, Ayumi Takano, Simo Hosio, Koji Yatani
#Communication in group therapy #social learning #motivation #self-determination theory #cognitive-behavioral therapy (CBT)
Chi-Lan Yang, Xiaotong Li, Takuji Narumi, Hideaki Kuzuoka
#Computer-mediated communication #Impression formation #Responsibility attribution
Mark Armstrong, Chi-Lan Yang, Kinga Skiers, Mengzhen Lim, Tamil Selvan Gunasekaran, Ziyue Wang, Takuji Narumi, Kouta Minamizawa, Yun Suen Pai
#Computer-mediated communication #Avatar-mediated communication #Online relationship building
Chi-Lan Yang
#Computer-mediated communication #Impression formation #Attribution
#Remote workplace
Chi-Lan Yang, Shigeo Yoshida, Hideaki Kuzuoka, Takuji Narumi, Naomi Yamashita
#Computer-mediated communication #Impression formation #Message interpretation #Affective communication #text-based communication
Chi-Lan Yang, Xiaotong Li, Takuji Narumi, Hideaki Kuzuoka
#Computer-mediated communication #Attribution #Perception #Videoconferencing #Technical issues
Chi-Lan Yang, advised by Takuji Narumi and Hideaki Kuzuoka
#Perception gap #Social cues #Computer-mediated communication #Misattribution #Workplace relationship
Chi-Lan Yang, Naomi Yamashita, Hideaki Kuzuoka, Hao-Chuan Wang, Eureka Foong
[Project page] [PDF] (Full paper in PACM HCI GROUP'22)
In this study, we found that remote workers depended on one-on-one synchronous tools to infer the engagement level of strong ties, but used group-based communication tools to infer the engagement level of weak ties during working from home. The absence of cues in remote workplaces exacerbated prior impressions formed in the physical office. Our findings showed that remote work led workers to form polarized perceptions of their respective ties.
#Computer-mediated Communication #Remote Workplace #Tie Strength #Engagement #Perception #Social Cues #CSCW
Chi-Lan Yang, Chien-Wen (Tina) Yuan, Hao-Chuan Wang [CSCW'19]
With a mixture of field observations, social network analysis, and in-depth interviews, we found that there is a discrepancy between inbound and outbound knowledge transfer and scaffolding workers to connect to the right person with metaknowledge of the knowledge network is essential.
#Knowledge Sharing #Social Network Analysis #CSCW #Computer-mediated Knowledge_Transfer #Mixed-Method #Workplace
Chi-Lan Yang, Chien-Wen (Tina) Yuan, Tzu-Yang Wang, Hao-Chuan Wang [CSCW'18]
In this study, we demonstrate that visualizing the understanding level of the remote learner benefits communication quality between the remote instructor and learner as they transfer knowledge online.
#Knowledge Sharing #CSCW #Computer-mediated Knowledge Transfer #CMC
Academic Community Services
Committee
CSCW 2025 October cycle Associate Chair
CHI 2025 Associate Chair [Link]
CHI 2025 Assistant of Technical Program Chair [Link]
CSCW 2024 July cycle Associate Chair [Link]
CHI 2024 Associate Chair [Link]
CHI 2021 Sub-committee Assistant [Link]
CSCW Winter School 2020: Website administrator [Link]
Reviewing
CHI (2018, 2019, 2020, 2021, 2022, 2023, 2024, 2025)
CSCW (2018, 2019, 2020, 2021, 2022, 2023, 2024, 2025)
CollabTech (2023)
DIS (2022)
ISMAR (2020, 2021, 2022)
IEEE VR (2025)
VRST (2021, 2024)
TAICHI (2019, 2020, 2021, 2022)
MobileHCI (2019, 2020)
IEEE Transactions on Visualization and Computer Graphics (2023)